Refund policy

30-Day Satisfaction Guarantee

 

At Babies Treasure, we stand behind the quality of our products. If you are not 100% satisfied with your purchase, you have 30 days from the date of delivery to request a return or exchange—no questions asked.

 

How to Start a Return

 

To initiate a return, please follow these simple steps:

 

Email Us: Send a message to babiestreasure1@gmail.com with your order number and the reason for your return.

 

Review: Our support team will provide you with the return instructions and the appropriate return address within 24–48 hours.

 

Ship: Securely package your item and send it back to us using a trackable shipping service.

 

Refund Process

 

Inspection: Once your return is received and inspected, we will notify you via email.

 

Approval: If approved, your refund will be processed immediately.

 

Credit: A credit will automatically be applied to your original method of payment within 5–10 business days, depending on your bank's processing time.

 

Eligibility & Conditions

 

Condition: Items must be in their original packaging and in the same condition that you received them.

 

Exchanges: If your item arrives damaged or defective, we will ship out a replacement immediately at no extra cost to you.